Debit notes

A debit note charges a customer more against an invoice you already issued: an undercharge, transport you forgot, or extra work. It is the opposite of a credit note.

Raising a debit note

1. Open the invoice, choose More > Debit note (charge more). Or open Sales > Debit notes and choose the invoice.
2. Add the extra lines.
3. Save draft, then Save and issue.

Issuing numbers it (DBN-…), adds to what the customer owes and posts it like an invoice. KRA treats it as a normal sale, so it is sent to eTIMS when signing is on.

Debit notes are paid like invoices: record payments, send M-Pesa prompts and reminders against them. They appear on the customer's statement.