Service orders
A service order is work you order from a supplier: repairs, cleaning, transport, consultancy.
- Open Purchasing > Service orders, choose New service order, describe the work and the agreed price, and choose the expense account for each line (for example Repairs and maintenance).
- It is approved by someone with approval rights.
- When the work is finished, the person who requested it chooses Confirm work done, with a rating and notes. This is the service completion.
- When the supplier's invoice arrives, choose Enter bill on the order: the lines are copied.
Confirming completion before paying stops money going out for work that wasn't done.