Payment reminders

MannaBooks can email customers about unpaid invoices: before the due date, on it, and after it.

Switching them on

1. Open Sales > Payment reminders.
2. Four reminders are ready: 3 days before due, on the due date, 7 days overdue and 30 days overdue. They start off.
3. Tick the ones you want. Click a reminder to change its timing, subject or message.

In messages you can use {customer}, {number}, {balance}, {currency}, {due_date} and {business}.

How they are sent

Every morning at 8:00, each reminder that is on goes to customers whose invoices match it. Each reminder is sent at most once per invoice. Customers need an email address; replies go to your workspace email.

You can also send one at any time from an invoice: More > Email a payment reminder. Everything sent is listed under Sent.